A healthy CMDB requires intentional plans, processes, and maintenance.
Industry research shows that only 25% of organizations get the full value from their CMDB investment. Monitoring and maintaining the health of the CMDB is essential to effective and continuous uses of ServiceNow.
In this guide, you will learn how a healthy CMDB allows you to:
- Minimize service outages
- Achieve faster outage response time
- Understand business impact ahead of a change
- Confidently address audits
- Lower Mean Time To Repair (MTTR)
- Provide a foundation for other high-value targets