Sponsored by GlideFast, Own, and ServiceNow
A dedicated one-day technical workshop focused on how to use ServiceNow's ITOM Visibility Solutions to achieve complete visibility across your on-premises, cloud, and containerized resources to enable data-driven outcomes for a multitude of ServiceNow use cases.
You will hear directly from Product Management and expect to walk away with improved skills and knowledge to help you realize value faster with Discovery, Service Mapping, Certificate Inventory and Management, Tag Governance, Agent Client Collector, and more! This workshop affords excellent networking opportunities with peers from other organizations across different industries.
Agenda:
8:00 AM-9:00 AM: Breakfast & Networking
9:00 AM-9:30 AM: Welcome & Introductions
9:30 AM-10:30 AM: ITOM Visibility Overview / What's New
10:30 AM-10:45 AM: BREAK
10:45 AM-11:30 AM: Discovery Leading Practices
11:30 AM-12:30 PM: Service Mapping Overview and Hands-on lab
12:30 PM-1:30 PM: Lunch & Networking
1:30 PM-2:00 PM: Partner Showcase
2:00 PM-2:45 PM: Certificate Inventory and Management Overview and Hands-on lab
2:45 PM-3:00 PM: BREAK
3:00 PM-3:30 PM: Customer Showcase / Customer Story sharing
3:30 PM-4:00 PM: Ask the Experts
4:00 PM-4:20 PM: Roadmap
4:20 PM: Wrap-up and Next Steps
4:30 PM: Departure
GlideFast, 2024