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Go-Live with Geisinger: How To Create and Preserve Success During an ITSM Implementation


Not every ITSM implementation journey is paved with gold, but a successful go-live is achieveable.


Join Geisinger as they discuss their pitfalls and lessons learned on the way to IT Service Management Success and beyond. Whether you are implementing ServiceNow for the first time or facing your own go-live struggles, discover the foundations and best practices for a successful implementation.


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Dennis Bennett, GlideFast

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Shana Gross, Geisinger