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Organizational Change Management

Learn how (OCM) can improve your team’s ability to realize project goals, meet timelines, and hit user adoption targets in your organization.



Fast-track enterprise service adoption across your organization


Organizational Change Management (OCM) is a framework used to identify and manage challenges, pain points, and risks associated with making changes in how your organization functions and is organized. 



In this guide, you will learn...


  • How to identify and plan for change in your organization
  • How to implement OCM with an effective transition strategy to ensure user adoption of ServiceNow 
  • How to mitigate change management risk and resistance within your organization 

To successfully transform how work gets done using ServiceNow, a solid organizational change management (OCM) plan is critical. 


Take the right first steps of this process by following the framework in this guide.

Download Guide