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2-Oct-31-2025-02-42-46-4461-PM

Discover how to leverage the full potential of Artificial Intelligence (AI) and the Configuration Management Database (CMDB) within ServiceNow to transform your business processes and drive operational excellence.

This interactive workshop will cover best practices for optimizing your CMDB, integrating data sources, enhancing decision-making with AI, and improving overall efficiency.

Attendees will gain practical insights, hands-on strategies, and actionable tips to get the most out of ServiceNow. After the workshop, unwind and network with peers over Topgolf, drinks, and friendly competition—blending learning with fun and engagement.

Register Now

Agenda

1:00 PM – 1:15 PM | Welcome & Networking
Kick off the event with a brief welcome and time to connect with fellow attendees.

1:15 PM – 2:00 PM | AI in Action: Transforming Workflows
Learn how AI capabilities in ServiceNow can streamline processes, improve efficiency, and drive smarter decisions.

2:00 PM – 2:45 PM | CMDB Insights and Best Practices
Explore strategies for building, maintaining, and optimizing your CMDB to ensure data accuracy, visibility, and operational efficiency.

2:45 PM – 3:00 PM | Q&A and Wrap-Up
Ask questions, discuss insights, and walk away with actionable takeaways.

3:00 PM – 5:00 PM | Topgolf, Drinks & Networking
Relax and have fun! Enjoy some friendly competition, drinks, and networking with peers.